If you are not satisfied with your purchase for any reason, you can refund, or exchange within 10 days of receiving your order by emailing The following terms and conditions must apply to qualify for a refund or exchange.

  • Items must be unworn, and not tarnished, damaged or altered.
  • Packaging, tags and labels should be attached and in the same condition as received.
  • The item should be returned within 10 days (from the day your receive to the day you send to Alfie & Co)
  • Proof of purchase – receipt or credit card copy available for proof of purchase on request
  • Sale items are final sale only and cannot be returned, exchanged or credited

ALFIE & CO reserves the right to refuse returns of items when they do not meet the conditions set out above.

Please note, the cost of return delivery is not covered by ALFIE & CO and remains the responsibility of the buyer.

Faulty/Damaged Goods

We thoroughly check all items for faults or damages prior to dispatch. However, should your items be damaged or opened on receipt, please advise us immediately by emailing

Please send your return to the address below:

PO Box 3003
SA, 5067

Please note: Occasionally for International Orders, customs inspections may also delay delivery by a few days.

If you have any questions, please email us at